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Privacy Policy

Privacy Policy

Effective Date: 4th May 2026

At Creations for Klay, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

Who We Are

This website is owned and operated by Emily Kilgariff.

If you have any questions regarding this Privacy Policy, you can contact us at:

Information We Collect

We may collect and process the following personal information:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment information
  • Order history
  • Any information submitted through contact forms or email correspondence

We may also automatically collect certain technical information including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Cookies and usage data

How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Provide customer support
  • Communicate with you regarding your orders or enquiries
  • Improve our website, products, and services
  • Prevent fraudulent activity
  • Comply with legal obligations
  • Send marketing communications where consent has been provided

Payment Information

Payments made through our website are processed securely through third-party payment providers. We do not store your full payment card details on our servers.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties where necessary to operate our business, including:

  • Payment processors
  • Delivery companies
  • Website hosting providers
  • Professional advisers or legal authorities where required by law

All third parties are required to keep your information secure and only use it for the purposes specified by us.

Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

Cookies are small files stored on your device that help websites function properly and remember user preferences.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Marketing Communications

If you opt in to receive marketing communications, we may contact you with updates, offers, or promotions.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Retention

We only keep your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Request transfer of your data to another provider

To exercise any of these rights, please contact us using the details above.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

However, no internet transmission is ever completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to read the privacy policies of any external sites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal requirements or changes to our business practices.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: